FAQ’s

GRATUITY

How much should I tip my stylist when using a Groupon or Living Social Deal.

Tipping your hair stylist isn’t so different than tipping at a restaurant: think 15%-20% of the original cost of the service before the discounted price, or more if your stylist did an exceptional job.


Keratin Treatment

Is the Hair Taming System with Juvexin a relaxer?

No. The Hair Taming System with Juvexin restores hair to its pristine condition. It does not change the genetic make up of hair. Rather, it makes hair more manageable, easy to style and frizz-free.


Does the Hair Taming System work on virgin hair?

Yes. On virgin hair, results will improve with every application.


Can the Hair Taming System be applied on any chemically treated hair?

Yes, the Hair Taming System can be applied over ANY previous chemical treatment such as color, highlights, relaxers, Japanese straightening, and bleach.


Is it best to apply the Hair Taming System before or after coloring?

For optimal results, color/highlighting processing should be done before applying the treatment. Otherwise, wait 2 weeks after the treatment application to apply color/highlights.


Can the Hair Taming System be applied on children?

We recommend it for children 12 years of age and over.


Can I wash my hair right after the Hair Taming System?

Yes. However, best long-term results will be achieved if you wait 48 hours.


How long does the Hair Taming System last?

The benefits last about 3-5 months depending on the hair type and maintenance. The Hair Taming System is especially beneficial for chemically treated hair.


Is the Hair Taming System permanent?

No, the hair will revert back to its natural state after 3-5 months.


Can I go into the ocean or the pool after the Hair Taming System application?

Do not go into the ocean or pool during the first 48 hours. For the best protection, apply the Hair Taming System Leave-in Spray and/or Leave-in Cream to your hair before you get in the water.


What shampoo should I use after the Hair Taming System?

For best results we recommend sodium chloride and sulfate free the Hair Taming System shampoos and conditioners (Moisturizing or Balancing) depending on your hair type.


Can I get the Hair Taming System done while pregnant or nursing?

While there are no known adverse effects, pregnant women and nursing mothers should consult a physician prior to any type of hair treatment.


Is the Hair Taming System good for all hair types?

Yes. Your Hair Taming System trained and certified hair professional will recommend the formula which best suits your individual needs.


Can I use styling products during the first 2 days?

Styling products can only be used after the 1st shampoo.


What is the difference between relaxers/Japanese straightening and the Hair Taming System with Juvexin?

The Hair Taming System with Juvexin is a protein based treatment that tames the hair naturally without strong chemicals. It is a reconditioning treatment that transforms the hair, while protecting the hair and restoring damage. Relaxers and Japanese straightening work on breaking and rearranging the internal bonds of the hair. Once these processes are done, the hair is permanently straightened. The new growth of the Japanese straightening will always be curly, but the previously straightened hair will never revert or blend back


What is the formaldehyde percentage in your products?

We use Methylene Glycol as an ingredient in our formulas. When heated it may release a miniscule amount of free formaldehyde.


What is the keratin percentage in your products?

The benefits of keratin come from the natural healing properties which come from the protein within the type of keratin used and not the percentages. Our products contain Juvexin, which is a special blend of proteins that have been optimized specifically for hair and found exclusively in our products worldwide.


Can the Hair Taming System formulas be applied on hair extensions?

Yes, however make sure that they are human hair extensions.


Is the Keratin Treatment damaging to my health?

The way we perform the service is not damaging. It is applied in a way so as to breathe in less fumes


Will I have to pay an extra amount for the Keratin Treatment?

We use a standard amount of Keratin on each client. An additional fee will be incurred if we have to use more than the standardized amount.


Relaxers

What type of relaxers do you use?

We use Affirm FiberGuard Conditioning Relaxer System. It is the only relaxer system that straightens hair while retaining more of its original tensile strength and elasticity. It preserves up to 64% of the hair’s strength compared with conventional relaxer systems.


What type of straightening system do you use?

We use Pravana Naturceuticals Keratin Fusion Texture Control. It contains no formaldehyde, thioglycolates, sodium hydroxide or other hazardous ingredients. It can be used to permanently straighten all textures of hair. It uses pure keratin amino acids to control process.


Hair Color

What type of permanent hair color do you use?

We use Pravana ChromaSilk hair color. It gives hair unbelievable shine, silkiness, and long lasting color. Pravana’s exclusive silk and human hair keratin protein and natural UV filters ensure that hair is actually in better condition after the hair color service.


Does your color contain high amounts of ammonia?

No, it does not. Because of ChomaSilks low ammonia formula, it acts as both a permanent and demi-permanent hair color.